# Chatensy

> Chatensy is a WhatsApp Business API platform for broadcasts, a shared team inbox, automated journeys, chatbots, an AI agent, payments in chat and a lead pipeline. Built on the official Meta Cloud API, with no per-message markup.

Key facts:
- Name: Chatensy (https://chatensy.in), slogan "WhatsApp Growth for Your Business".
- Category: WhatsApp Business API platform (alternative to AiSensy, Interakt and Wati).
- Built by Trispark Innovate in India; founded 2026.
- Uses only Meta's official WhatsApp Cloud API; customers connect their own Meta app and phone number, so the number and templates stay theirs.
- Pricing: Free; Starter ₹999; Growth ₹2,999; Scale ₹6,999; Agency ₹24,999 per month (INR, excluding GST). No markup on Meta's per-message charges, which customers pay Meta directly.
- Channels: WhatsApp, Instagram DMs, website chat and Telegram in one shared inbox.
- Capabilities: template broadcasts and carousels, RFM and churn segments, A/B tests and send-time optimisation, retargeting, shared team inbox with routing, SLAs and CSAT, journeys with 21 prebuilt recipes, chatbot builder and WhatsApp Flows, AI agent grounded in a knowledge base and orders, Shopify and WooCommerce catalog sync, carts and payment links (Razorpay, Stripe, PayU), COD to prepaid, lead pipeline with HubSpot, Zoho CRM, Salesforce and LeadSquared sync, Click-to-WhatsApp ads and Conversions API, cost reconciliation, consent ledger, data export and erasure, two-factor sign-in, SAML SSO, audit log, white-label for agencies, REST API with OpenAPI, signed webhooks, SDKs for PHP, Node.js and Python, and Zapier, Make, n8n, Google Sheets and WordPress integrations.
- Contact: hello@chatensy.in.

## Product

- [Home](https://chatensy.in/): Send WhatsApp broadcasts, run a shared team inbox, automate journeys and take payments in chat on the official WhatsApp Business API. Zero message markup.
- [Features](https://chatensy.in/features.html): Broadcasts, team inbox, chatbots, journeys, AI agent, catalog, payments and a lead pipeline on the official WhatsApp Business API. Every Chatensy feature.
- [Pricing](https://chatensy.in/pricing.html): Chatensy starts free, with paid plans from ₹999 a month. Flat monthly pricing, and Meta's WhatsApp message charges paid directly to Meta with zero markup.
- [Integrations](https://chatensy.in/integrations.html): Connect WhatsApp to Shopify, WooCommerce, HubSpot, Zoho, Salesforce, Razorpay, Stripe, Zapier, Make and more with Chatensy, or build on the REST API.
- [Compare](https://chatensy.in/compare.html): How Chatensy compares with AiSensy, Interakt, Wati and other WhatsApp Business API platforms, plus a checklist for switching without losing your number.
- [Developers](https://chatensy.in/developers.html): Build on the Chatensy WhatsApp API: REST endpoints with an OpenAPI spec, signed webhooks, a sandbox workspace and SDKs for PHP, Node.js and Python.
- [Contact](https://chatensy.in/contact.html): Book a 30-minute Chatensy demo, ask about moving from another WhatsApp platform, or get agency pricing. We reply to every request within one business day.
- [About](https://chatensy.in/about.html): Chatensy is a WhatsApp Business API platform built in India by Trispark Innovate for marketing, support and sales teams. Our principles and key facts.

## Help videos

- [Help library](https://chatensy.in/help/): Narrated two-minute-or-less walkthroughs of every part of Chatensy: inbox, campaigns, templates, journeys, chatbots, AI agent, payments, pipeline and more.
- [Get started](https://chatensy.in/help/#getting-started): Connect your WhatsApp Business number, verify the webhook and read your dashboard. (37 s, transcript included)
- [Team inbox](https://chatensy.in/help/#team-inbox): Answer every WhatsApp chat from one shared inbox, with the customer's details beside it. (41 s, transcript included)
- [Contacts and smart audiences](https://chatensy.in/help/#contacts-audiences): Import contacts, filter and save segments, and target customers by how they buy. (39 s, transcript included)
- [Message templates](https://chatensy.in/help/#templates): Create WhatsApp templates, preview them and submit them for Meta approval. (32 s, transcript included)
- [Broadcast campaigns](https://chatensy.in/help/#campaigns): Send approved templates to segments, schedule them and read the results. (37 s, transcript included)
- [Automated journeys](https://chatensy.in/help/#journeys): Run multi-step message sequences triggered by orders, carts, tags and segments. (35 s, transcript included)
- [Chatbots and WhatsApp forms](https://chatensy.in/help/#chatbots-forms): Answer common questions automatically and collect details with WhatsApp forms. (25 s, transcript included)
- [AI agent](https://chatensy.in/help/#ai-agent): Let an AI agent answer from your knowledge base and orders, and hand over when unsure. (31 s, transcript included)
- [Catalog and payments](https://chatensy.in/help/#catalog-payments): Sync your product catalog, build carts in chat and collect payments with links. (30 s, transcript included)
- [Lead pipeline and CRM](https://chatensy.in/help/#pipeline-crm): Track every lead on a board and keep HubSpot, Zoho, Salesforce or LeadSquared in sync. (32 s, transcript included)
- [Analytics and costs](https://chatensy.in/help/#analytics-costs): Measure delivery, replies and revenue, and keep Meta charges and limits in check. (34 s, transcript included)
- [Channels and growth tools](https://chatensy.in/help/#channels-growth): Add website chat and Telegram to the inbox, and grow your list with chat buttons and links. (29 s, transcript included)
- [Integrations and API](https://chatensy.in/help/#integrations-api): Connect your store, payments and automation tools, or build on the REST API. (30 s, transcript included)
- [Security and compliance](https://chatensy.in/help/#security-compliance): Protect your team's sign-in, audit every change and keep a consent ledger. (29 s, transcript included)
- [Agency and white-label](https://chatensy.in/help/#agency-white-label): Run WhatsApp for many clients under your own brand, with per-client billing. (28 s, transcript included)

## Guides

- [All guides](https://chatensy.in/guides/): Plain-English guides to the WhatsApp Business API: what it is, how pricing works, how to get the verified badge and how to collect opt-in the right way.
- [What is the WhatsApp Business API?](https://chatensy.in/guides/what-is-whatsapp-business-api.html): The WhatsApp Business API explained: what it is, how it differs from the Business app, what you need to start, what it costs and how to get live.
- [WhatsApp Business API pricing, explained](https://chatensy.in/guides/whatsapp-business-api-pricing.html): How WhatsApp Business API pricing works in 2026: per-message charges by category and country, what is free, and how platform fees differ from Meta fees.
- [How to get the WhatsApp verified badge](https://chatensy.in/guides/whatsapp-verified-badge.html): How businesses get the WhatsApp verified badge, the blue tick that replaced the green tick: eligibility, how to apply, why requests fail and how to reapply.
- [WhatsApp opt-in rules for businesses](https://chatensy.in/guides/whatsapp-opt-in-rules.html): How to collect WhatsApp opt-in the right way: what the WhatsApp policy and India's DPDP Act require, compliant opt-in methods, opt-outs and keeping proof.

## Legal

- [Privacy policy](https://chatensy.in/privacy.html)
- [Terms of service](https://chatensy.in/terms.html)

Full text of every page: https://chatensy.in/llms-full.txt